Articles by the Advice Team
Call of the month: Belongings left behind - what do I do?
A member recently called our advice team with a question about what to do with belongings left behind by a tenant who had moved out. Our advice team were able to explain what to do and provided more information about a new guide available for members on this matter.
Call of the Week: Student tenants heading home for Christmas
This week we were able to help one of our members, who is a student landlord, with a question about their rental property. Their student tenants are due to visit family over Christmas, and the landlord wanted to know if there is anything they should take into consideration with the property due to be empty for over a month.
Call of the Week: Cleaning gutters
We recently helped a member with a query relating to the cleaning of gutters, which is often a common query around at this time of year.
Call of the Week: Tackling condensation
We recently helped a member learn more about what they can do as a landlord to tackle the issue of condensation in their rental property.
Call of the Week: Property inspections
We recently helped one of our landlord members who called for advice on how often they should carry out property inspections.The way landlords approach property inspections can depend upon a variety of factors, including the type of property, the number of occupants and whether there have been any prior issues with the tenancy.
Call of the Week: Gas safety certificates
We recently helped one of our members who had a question about renewing a gas safety certificate and doing this early.
Call of the Week: Welcome letter for tenants
A member recently gave us a call looking for some general advice around creating a tenancy and how to make sure tenants feel welcome and both parties are clear on their responsibilities from the outset.
Call of the Week: Tenants off on holiday
With scorching temperatures across the UK this month and holidays back on the agenda, one landlord gave us a call recently to discuss things they need to consider as their tenants are planning to go away on holiday for several weeks.
Call of the Week: Smart Meters
Our advice team recently helped a landlord who had been approached by their tenant, because they wanted to install a smart meter at the rental property. They were looking for some best practice guidance for this scenario and some more information on the different types of smart meters.
Call of the Week: Move in date change
A member gave us a call this week with a question about the move in date for one of their tenants. Our member and tenant had already agreed a tenancy start date for the 30th July, however the tenant had approached our member to request an earlier move in date.
