Contact Us

Call us on 0161 962 0010

Alternatively you can use our chat service or email us if you wish. We also work with SignLive for the visually impared.

Membership

This team handles new membership enquiries and applications, existing membership administration including accreditation and CPD. They also deal with enquiries and administration for our training and events. 

Should you wish to cancel your membership at its next renewal point, please complete our cancellation form by clicking the download button. Once complete, please email to [email protected] where one of our team will process that request. Should you require an immediate cancellation, please phone our office on 0161 962 0010 to discuss this with our membership team. Please note that memberships still remain active until you receive a confirmation email and all requests are processed in line with our cancellation policy which can be found here www.nrla.org.uk/about-us/terms-and-conditions

The team are available between 9am and 5pm Monday to Friday. At any other time, please use the form below to send up an email and we'll reply during working hours.

Landlord Support

NRLA members and associates requiring information, advice or guidance with a specific landlord or tenant problem should use this line. Although we can advise on most aspects of being a landlord, there are some topics we aren't allowed to or are unable to advise on - please see the FAQs page for further information. 

Please note that this valuable service is for paying members only, if you need to access it and are not a member, please join first. 

Our telephone advice line and chat service is open between 8.30am and 5.30pm between Monday to Friday and 9am and 1pm on Saturdays. At any other time, please use the form below to send up an email and we'll reply during working hours.

Safe2

The Safe2 Support Team deal with any Safe2 related enquiries and support.

They are available between 9am and 5pm Monday to Friday. Outside of these hours, please send us an email using the form below.

Portfolio Support

The Portfolio Support Team deal with any NRLA Portfolio enquiries and support.

The Team are available between 9am and 5pm Monday to Friday.

Homes2Rent

The Homes2Rent Team deal with any enquiries from prospective tenants using the Portfolio service to find rental accommodation.

The Team are available between 9am and 5pm Monday to Friday.

​​​​​​​Alternative contact methods

Out of working hours, or if it is your preference, then please use the following to get in touch with us:

Chat: Please click on the icon in the bottom right of your screen to open a new chat.

Letter: Our postal address is NRLA, Suite 323, Tootal Buildings, Broadhurst House, 56 Oxford Street, Manchester, M1 6EU.

Online Form: Complete the form below and click on "Send Enquiry" and we will respond as soon as we are able.