Articles by the Advice Team

Call of the Week: Which tenancy agreement do I need?

A member gave our advice team a call recently with a query around the types of tenancy agreement that we offer. They were considering investing in HMOs and wanted to learn a little more about the types of tenancy agreements relating to this.

Call of the Week: Students moving into properties

Across the country, Universities are gearing up for the start of term once again. This week a landlord gave our team a call looking for some guidance in relation to coronavirus, to pass on to her tenants who are a group of friends, due to move into a house share next month.

Call of the week: Can the broadband be fixed

A member gave us a call recently with a question about whether an engineer could visit their rental property to help tenants' with a broadband issue, given the lockdown.

Call of the week: Anti-social behaviour

Call of the Week: Referencing and holding deposits

A landlord gave our team a call this week asking for our advice on how to approach taking on new tenants.

Call of the Week: Replacing lost keys

This week our advice team helped a member learn more about an aspect of the Tenant Fees Act legislation, around whether they could charge for replacing a lost set of keys and paying a locksmith.

Call of the Week: Viewings in local lockdown areas

Over the last few weeks a number of towns and cities have had additional lockdown measures placed on them, to control the spread of Covid-19. This week, the team received a call from a member based in one such lockdown area. They wanted to know if viewings can still go ahead in light of the local lockdown.

Call of the Week: Access for electrical safety inspections

This month the advice team have dealt with a number of calls relating to the new Electrical Safety Standards in the Private Rented Sector legislation. One such call we received was from a member who wanted to know more about gaining access to the property for the inspection to be carried out.

Call of the Week: Change in tenant and joint tenancy agreements

This week our advice team helped a member learn what paperwork they needed to sort out when one of the tenants in his HMO moves out at the end of the month, and a new tenant moves in.

Call of the Week: GDPR Compliance

A member gave us a call recently with a question about GDPR. They are new to the industry and wanted to make sure they are compliant.