Articles by Sandy Bastin

Saving energy and reducing disputes for landlords

As energy efficiency remains an increasingly pressing issue in the private rented sector, landlords face the challenge of managing further energy cost increases, while ensuring compliance with EPC regulations. At the Tenancy Deposit Scheme, we’ve seen how energy-related disputes can arise, particularly when tenants feel bills are excessive or properties are poorly insulated. Here, we offer practical energy-saving tips for landlords and guidance on how to avoid disputes linked to energy use.

Partners and Suppliers Sandy Bastin 16/12/2024
Saving energy and reducing disputes for landlords

TDS tricks and treats to help tackle spider infestations in rented homes

Spiders are most commonly seen in homes in the UK during the autumn months of September and October, and while spiders can often be harmless, their presence in large numbers can lead to concerns about cleanliness and comfort. Here, the Tenancy Deposit Scheme addresses the responsibility for dealing with spider infestations in rented homes and provides tips on handling it to avoid disputes and maintain a smooth tenancy.

Partners and Suppliers Sandy Bastin 14/10/2024
TDS tricks and treats to help tackle spider infestations in rented homes

Five actions to take when a tenant reports a problem at the rental property

As a landlord, getting a report of a problem from your tenant can be worrying, and you'll probably want to fix it right away. Here, Sandy Bastin, Head of Adjudication Services at the Tenancy Deposit Scheme, looks at what to do when your tenant reports a problem and how fast it needs to be dealt with; examples of common problems and, how to handle them; and advice on handling repair deposit disputes.

Partners and Suppliers Sandy Bastin 19/08/2024
Five actions to take when a tenant reports a problem at the rental property

What to do if a tenant leaves belongings behind, can you make a claim from the deposit?

When a tenant moves out, landlords expect the property to be empty and ready for the next occupants. However, occasionally tenants may leave behind belongings. Here, NRLA partner, the Tenancy Deposit Scheme will look at how to handle this situation, whether you can claim from the tenancy deposit, and steps to prevent it from happening in the future.

Partners and Suppliers Sandy Bastin 05/08/2024
What to do if a tenant leaves belongings behind, can you make a claim from the deposit?

Avoiding garden maintenance disputes in rental properties

Gardening is one of the top 5 reasons for deposit deductions claimed by landlords using the Tenancy Deposit Scheme for their deposit protection. Therefore, landlords need to take steps to avoid disputes at the end of the tenancy. Here, The Tenancy Deposit Scheme examines the responsibility for maintaining the outside space, what falls on the tenants or the landlords, and tips to help avoid deposit disputes.

Partners and Suppliers Sandy Bastin 03/06/2024
Avoiding garden maintenance disputes in rental properties

The landlords' guide to property inventories

In collaboration with the NRLA, the Tenancy Deposit Scheme has created an informative guide to property inventories. In this guide, we explore the vital elements of inventories, check-in and check-out reports, shedding light on crucial aspects such as the opportune time for inventory creation, and the key components that make an inventory robust.

Partners and Suppliers Sandy Bastin 08/04/2024
The landlords' guide to property inventories

Five ways to safely let with pets

With the UK being a nation renowned for its animal lovers, it's no surprise that many tenants want to own pets. However, this can often cause apprehension among landlords due to the potential damage that pets could cause to the property. In this blog, the Tenancy Deposit Scheme aims to navigate renting to tenants with pets, offering 5 ways to help make it work.

Partners and Suppliers Sandy Bastin 02/04/2024
Five ways to safely let with pets

Changes during a tenancy: What happens when a new tenant moves in, or one moves out?

Landlords often wonder about the steps they should take when an additional tenant wants to move into their property, or what to do when one tenant moves out. Should the deposit be re-registered? Do you start a whole new tenancy, or can you amend the current one? Here The Tenancy Deposit Scheme explores the steps landlords should take to ensure the deposit remains protected, and how to navigate tenancy changes smoothly.

Partners and Suppliers Sandy Bastin 26/02/2024
Changes during a tenancy: What happens when a new tenant moves in, or one moves out?

How long should your rented property items last? A look at product lifespans

In this blog, NRLA Partner, Tenancy Deposit Scheme (TDS), explores the expected lifespans of various items in rented homes and offers valuable insights into identifying when things go beyond fair wear and tear.

Partners and Suppliers Sandy Bastin 12/02/2024
How long should your rented property items last? A look at product lifespans

How cold is too cold for a rented home?

As a landlord, it's crucial to understand your heating obligations and make sure your property meets the required habitable standards. In this article, the Tenancy Deposit Scheme outlines your heating responsibilities as a landlord, offers guidance on how to handle tenant heating concerns, and provides useful tips on how to help keep your property warm during the colder months.

Partners and Suppliers Sandy Bastin 17/01/2024
How cold is too cold for a rented home?