Partners and Suppliers Sandy Bastin 14/10/2024

TDS tricks and treats to help tackle spider infestations in rented homes

As the Halloween season approaches, many of us might think about spooky stories or ghostly encounters. However, for landlords and tenants in the UK, the real terror this time of year might come from an unexpected source—spider infestations. Spiders are most commonly seen in homes in the UK during the autumn months of September and October, and while spiders can often be harmless, their presence in large numbers can lead to concerns about cleanliness and comfort. Here, the Tenancy Deposit Scheme addresses the responsibility for dealing with spider infestations in rented homes and provides tips on handling it to avoid disputes and maintain a smooth tenancy. 

Determining responsibility for pest problems in rented homes can often be challenging

In the private rented sector, both landlords and tenants typically share some degree of responsibility for pest control. However, the division of responsibility largely depends on the cause of the infestation. Landlords are tasked with ensuring their properties are safe and habitable, which includes addressing pest issues stemming from structural defects. Meanwhile, tenants are responsible for maintaining cleanliness and hygiene in their living spaces, as outlined in their tenancy agreements.  

When it comes to spider infestations specifically, we can look at a number of causes to determine responsibility

If a spider infestation arises due to defects in the building's structure (for example, gaps in window frames or doors that allow spiders to enter), landlords are obliged to rectify the problem and, if required, engage pest control services to eliminate the infestation. Failing to do so could not only lead to tenant discomfort but also potential claims of not providing a habitable living environment, depending on how serious the structural damage is. 

However, if the infestation stems from a tenant's actions—such as neglecting cleanliness, or failing to maintain the property—then the tenant is accountable for addressing the issue. Promptly reporting any pest problems to the landlord is essential in these scenarios too. 

Steps for dealing with spider infestations:

  1. Engage a pest control professional. If a serious spider infestation is reported, especially involving potentially dangerous species like the false widow, it’s essential to contact a licensed pest control service. They can assess the situation and implement effective measures to safely eliminate the pests.  

  2. While waiting for professional help, landlords can work on temporary measures such as sealing entry points and encouraging tenants to maintain cleanliness. 

  3. If inspections are required, then landlords and tenants should communicate beforehand to allow the pest control visit, and follow any instructions provided. 

  4. Regular cleaning, especially in common areas and kitchens, can significantly reduce the likelihood of pests, including spiders. 

  5. Both landlords and tenants should keep a record of the infestation, including photos and written descriptions of the problem. This documentation can be helpful for pest control professionals and may serve as evidence in case of disputes regarding responsibility or deposit issues. 

To avoid potential disputes related to pest control, follow these TDS tips:

  • Document property conditions 

Inventory and Check in and Check out reports are key documents in enabling an adjudicator to compare the condition of the property at the beginning and end of the tenancy. Without this information, they cannot be sure that the pest issue occurred during the tenancy. Conduct a thorough move-in inspection and document the property's condition, ideally with photographs. This serves as a reference point should issues arise later 

  • Clarify responsibilities 

Tenancy agreements should clearly outline responsibilities for pest control. Having this information in writing can help mitigate misunderstandings. 

  • Proactive communication 

Maintaining open lines of communication can help both parties address issues before they escalate. Detailing that the issue was reported and dealt with promptly will work in your favour. Tenants should ensure that they report any problems to the agency or landlord. This may help to reduce potential treatment costs after the end of their tenancy. 

  • Regular inspections 

Landlords should conduct regular property inspections to identify potential issues early on, these should be written into the tenancy agreement so the tenant is fully aware and in agreement. 

  • Proper waste management 

Both parties should ensure that waste is disposed of properly and that the property is kept clean to discourage pests. 

Dealing with spider infestations—and pest control in general—requires a clear understanding of responsibilities between landlords and tenants. By taking proactive steps, maintaining open communication, and adhering to the guidelines of the Tenancy Deposit Scheme, both parties can create a happy living environment and avoid disputes. 

Not with the Tenancy Deposit Scheme?

Visit our TDS Help Centre to find more guides, tools and templates, all designed to make the life of a landlord easier. 

Some of our resources are only available to landlords who use the free deposit protection scheme at TDS Custodial or the insured scheme at TDS Insured. You can access all templates, tools and the full tenancy deposit management dashboard by joining the Tenancy Deposit Scheme.

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Sandy Bastin

Sandy Bastin

Director of Resolution, TDS

Sandy Bastin is a qualified solicitor with many years’ experience practising and specialising in real estate, Sandy joined Tenancy Deposit Scheme (TDS) in 2008 and is now Director of Resolution at TDS Adjudication Services. Sandy is responsible for recruiting and training TDS adjudicators, providing continued support and mentoring to include quality assurance activity to ensure the high standards expected from TDS adjudication decisions are met.

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