Objectives

• Gain an understanding of hoarding in housing.
• Equip property professionals with tools and resources for landlords who may be encountering tenants with hoarding tendencies.
• Explore the newest best practice guidelines and legislation around how to support hoarding

Background

This course offers a deep dive into the psychological and emotional roots of hoarding, exploring how life events like bereavement, eviction, and poverty can trigger or worsen these behaviours. You'll learn to identify early signs and different types of hoarding, understand the latest diagnostic criteria, and explore the role of tenancy governance in addressing hoarding.
 
The course covers treatment pathways, compassionate enforcement actions, and harm reduction strategies. Additionally, it highlights the importance of multi-agency approaches, including hoarding task forces, to effectively manage and support individuals who hoard.

This course is delivered by Kayley Hyman, founder of Holistic Hoarding. As a tenancy management issue, hoarding has become one of the leading causes of eviction. With a prevalence rate that is more than treble that of schizophrenia and OCD, hoarding disorder is remarkably unresponsive to medication, and house clearances have a significantly high relapse rate without therapeutic input. This multi-faceted condition needs a multi-faceted approach, with new philosophies at its centre to promote positive tenancies and communities.

This training course qualifies for 5 continuous professional development (CPD) points which can help towards or maintain your accreditation with the NRLA. If you are interested in becoming an accredited landlord with the NRLA, CPD points are necessary to achieve that status. 

NRLA Accreditation recognises landlords who have agreed to maintain professional standards in the management and maintenance of their rented property and deal fairly and professionally with their tenants. Accredited members demonstrate their knowledge and understanding of their responsibilities and obligations and strive to maintain, increase and improve their knowledge of the market through training and development. CPD points are awarded for all activities which improve those attributes and are a requisite of membership of the NRLA Accreditation Scheme.  

Suitable for

• Landlords
• Property Managers