Aspray

It’s Friday, and you’ve finally made it to the end of a busy week. The weekend is in reach. Ring Ring – one of your tenants is on the phone – panicking – water is gushing through the ceiling. A pipe has burst. The ceiling has caved in. The house is drenched. You can get a plumber to stop the water and fix the pipe, but the damage has let the house unliveable. You’re going to have to make an insurance claim – but, where to start?

The first step – call Aspray.

Our assessors will deal with the whole claim on your behalf. Not only does this include negotiating with the insurer directly and managing the restoration works but, we will also organise alternative accommodation for your tenants or loss of rent as part of your claim.

And you can rest assured that you’re leaving your claim in expert hands – as a leading loss assessor, we know the ins and outs of insurance claims. When you contact Aspray we will:

• Visit the property and scope the damage
  Your dedicated assessor will scope the damage and compile a thorough schedule of works for your insurer.
   
• Negotiate a fair settlement
  All communications with the insurer, or their representative, will be handled by your Aspray assessor as they reach a fair settlement for your claim.
   
• Project management reinstatement works
  Using vetted contractors, your Aspray assessor will project manage all reinstatement works, returning your property to its pre-loss condition as swiftly as possible.

It’s not just burst pipes either!

We also deal with insurance claims for fire, flood, storm damage, impact, subsidence and malicious damage by tenants.

Check out the before and after pictures from some of the claims that we have managed:

What Does it Cost?

There is no charge for the Aspray loss assessing service, proving we can complete the reinstatement work using our vetted contractors. However, any excess stated within the policy will still apply and is payable by you, the policyholder.

If you are a VAT registered company or individual, please be aware you are responsible for paying the VAT of the settlement, however, you can claim this from HMRC on your next VAT return.

Need help with a claim?

Call our 24-hour claim helpline on 0808 161 7019 or email [email protected]

Aspray Limited are authorised and regulated by the Financial Conduct Authority and can be found on the Financial Services Register (www.fca.org.uk/regiater) under reference 466101 for claims handling only.