Articles by Suzy Hershman

Deposit Deductions - What you can and can't claim for

In this article, NRLA deposit protection provider, mydeposits looks at the most common deposit deductions, what landlords can and can't claim for and why a deposit clause is essential. It addresses fair wear and tear as well as betterment, both of which can be seen as grey areas when it comes to deposit deductions. The article also draws on real life examples as described in case studies and includes tips and advice on how to reduce the likelihood of disputes happening in the first place.

The Importance of Dealing with Tenancy Issues before they Escalate

Dealing with complaints early is vital to ensure a great relationship with your tenants - and to avoid problems down the line. Here experts from NRLA partners share their top tips to ensuring your tenancy runs smoothly.

The Impact of Unprotected Deposits on Evicting your Tenant and Serving a Section 21 Notice

At the NRLA we receive a lot of calls to our helpline from members who want to know the impact that an unprotected deposit can have on their tenancy, and particularly on evicting a tenant and serving a Section 21 notice. This article will draw on the combined expertise of Suzy Hershman, Head of Dispute Resolution at mydeposits, and Paul Sowerbutts, Head of Legal at Landlord Action.

End of tenancy dilemmas

NRLA partners mydeposits discuss potential problems when ending a tenancy, with advice for a wide range of circumstances.

A landlord's guide to tenancy agreements