Partners and Suppliers Allison Thompson 16/09/2024

How landlords can safeguard against cybercrime

Cybercrime refers to any illegal activity conducted online, typically aimed at accessing personal information for financial gain. Common examples include: 

  • Scam emails or texts designed to trick you into revealing passwords, PINs, or credit card details, which criminals use for unauthorised purchases. 

  • Hacking, where someone gains control of your device to steal your identity and open bank accounts or credit cards in your name. 

  • Malware attacks that allow criminals to remotely access sensitive information stored on your computer. 

As a landlord, one of the most significant risks of cybercrime is identity theft. Criminals can steal your identity and use it to remortgage or even sell your rental property without your knowledge, as seen in the case of Reverend Mike Hall.  

Additionally, large sums of money, such as deposits or sale proceeds, can be intercepted and diverted by hackers or through fraudulent account details. With the growing reliance on digital tools, it’s crucial to enhance your online privacy and security to protect against these threats. 

7 essential steps to protect against cybercrime:

  1. Sign up for Land Registry’s Property Alert: Get notified if there are changes to your property’s register. 

  1. Double-check account details: Verify fund transfer details directly with the recipient, never simply accept details given over the phone or via email. 

  1. Place a title restriction: Stop unauthorised sales or mortgages on your property, with a restriction that prevents this happening without a conveyancer certifying that the person transferring or mortgaging the property is the true owner. 

  1. Redirect personal mail: Ensure mail goes to your primary address, not the rented property. 

  1. Use firewalls and antivirus: Keep devices secure with updated software. 

  1. Avoid public WiFi: Use a VPN for safe internet access. This encrypts your internet traffic, making it very difficult for hackers to intercept. 

  1. Enable multi-factor authentication: Add an extra layer of security to critical accounts. 

For more details on property fraud prevention, visit the Government website

At LRG, we have a dedicated cyber security team with technologies, processes, and controls in place to avoid falling victim to cyber-attacks. 

Want to know more about the lettings services LRG can offer you? Call us on 01344 753100 and quote that you’re an NRLA member to find out more about the exclusive discount* we can provide.  

  • #leaders
Allison Thompson

Allison Thompson

National Lettings Managing Director

Allison brings more than 25 years of property industry experience and expertise to the role, having started her career at one of the original Leaders branches in North Laine, Brighton in 1992 as an Administrator. Allison quickly worked her way through the ranks, becoming Branch Manager and Area Manager and helped to grow the business and brand through the early stages of the network expansion.  Allison was promoted to Lettings Director in 2008 and then to Managing Director in 2016. She was an integral part of the leadership team through the merger of Romans and Leaders to create the Leaders Romans Group. In 2022, she was promoted to National Lettings Managing Director.

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